WebHR - A Process of Automation & Incorporating AI into HR (A 2019 Report)

Introduction:

The talent market in the recent era has been transforming continuously, we can't agree more that today's talent is tomorrow's success. Also, this is not a hidden fact that the Global Scenario for HR growth projects to be at $30 billion and proves that the market is ripe for innovative ventures to be introduced and hence, there is a need for technology to do it wonders. HR has yet been untouched by avantgarde technologies and all the young and budding companies compete to get their foot into the space. The race towards automation and attaining a superior skilled AI based software has led, many astray. Where there are organizations that tend to cash the buzz words, without actually incorporating the mainstay AI technologies and practical usage, there are quite a few that have risen up with promising results. IBM's Watson stands out amongst the crowd, along with companies with recruitment tools that are futuristic. Among these organizations, a stalwart young and growing team at WebHR, is continually evolving and developing advanced, yet novel tools that would not just automate the whole process involved in day to day HR operations but also modernize an HR manager's role. It goes as far as to an extent, that at times start acting as the manager itself, generating business intelligence reports that the C-level executives would love to see at a quarterly meeting, showing charts, graphs and intelligent data that can predict an evaluate certain trends at a particular organization.

The Core HR Troubles:

The history has manifested itself in such a way, that HR and its related processes always appear to be complicated and could burden the HR heads and consultants under unnecessary pressures, resulting in the decreased productivity and increased time consumption to get tasks done on time. Our research has shown us that, 60% of mid to small sized organizations, either cannot afford to run these daily tasks by hiring different third-party organizations or don’t have enough skilled people to make things happen. While the bigger more corporate level organizations tend to hire large teams, with over the top budgets to do simpler tasks. Both craving the same level of precision tools for the completion of tasks. From the very beginning of when they hire, on-board, engage an employee, to all the way where their salaries are processed, benefits given to the point where their evaluation is done, the processes are lengthy and sometimes never completed on time.

All these are most commonly also not present at one place either, which makes it even more challenging to get it done. Each tool can cost a company a fortune and at the end, they need to communicate with each other to present a unified more single outlook. The technology is archaic and requires extensive training of the professionals involved to get it up and running. With that said, it is never connected to mobile app and if it does, multiple apps need to be run and would not communicate amongst themselves.

The Solution:

Surprisingly, our team’s survey and analysis has proven that, paper-based reports and HR processes are still the bane of existence for many organizations, even in United States of America. Hence, there is a huge gap, for companies like WebHR to come in and introduce an All-in-One HR suite, that is designed in such a way that both large and small organizations can benefit from it. The structure of the software has a unique flexibility, that helps it stretch and expand to fit a corporate criterion and also help a startup launch its self with limited budget and resources. It can prove to be a tool that helps an organization grow from its infancy to the time where there is lengthy processes involved relating to the life cycles of its employees.

Progressively, staffs are viewing the future of work to automate and to deliver additional technology, rather than just a reasonable income with incentives. They want to be a part of a clan, that diversifies the concept of modern solutions that amplify their engagement. A mere salary does not fasciate or lures a worker in today’s age, they need a sense of belonging, a tool that endorses their sense of wellbeing and help them progress in their respective roles. The surge of advanced technology with improved UI and UX reflects the evident swing towards an all-inclusive employee involvement. It supports the concepts and doctrines of modernity along with traditional sense of a tribe, that progresses simultaneously.

Seven Unique WebHR traits as we step into 2019:

• An All-inclusive HR platform
• Taking Employee Engagement to the next level
• Bringing Diversity to workplaces
• Predicting Hiring Trends and providing business intelligence
• Involvement if C-level Executives all the way to grass-root growth and development
• Organizational and individual wellness
• Rationalization of HR processes with AI and Automation Tools
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An All-Inclusive HR Platform:

WebHR offers a robust, well-rounded HR platform that caters to all the needs of an organization from pre-hiring processes, to recruitment, to engagement, to connectivity, on-boarding, task distribution, time and attendance, forms and letters, performance evaluation, goals and surveys, payroll processing, benefits, training etc

The platform brings a level of connectivity, that appreciates the involvement of all employees and their contribution towards the success of the company. A modular approach helps, organization pick and select the processes according to their need and budgets. A comprehensive solution, that fits a corporate criterion and yet helps smaller organizations to kick start their HR departments, when they have none.

Bringing employees on the same page, eliminating a widening gap between positions and grades. WebHR brings a social networking level engagement among the employees, keeping them aware of other people in the organization through news feed, birthday announcements, company news, alerts, notifications, goals and surveys. There is no longer a sense of detachment between the CEO and heads of the organization with lower level employees and no one is alienated with the progress and achievements. This idea of making everyone seem an integral part of the company, brings the social aspect to HR. WebHR was the first ever company to have coined the term a “SOCIAL HR” pioneering an amalgam of LinkedIn, Facebook, Slack etc to make it more interactive and interesting for all. We at WebHR believe that, employees are an asset of the organization and the building blocks of success, each employee should be treated as an individual brand ambassador and each token of appreciation on the management’s part can play an essential role in their growth and evolution into though leaders. Building leadership at workplaces also paves path for other employees to follow those examples, such environment brings an exponential amount of development at a company, on the whole. The badges of appreciation, different titles and fun ways of appreciation shows a gratitude towards the employees that enhances their capabilities and energize them to perform better. WebHR badges are their most loved feature of all and is always customized according to the clients demands.

Taking Employee Engagement to the next level:

Bringing employees on the same page, eliminating a widening gap between positions and grades. WebHR brings a social networking level engagement among the employees, keeping them aware of other people in the organization through news feed, birthday announcements, company news, alerts, notifications, goals and surveys. There is no longer a sense of detachment between the CEO and heads of the organization with lower level employees and no one is alienated with the progress and achievements. This idea of making everyone seem an integral part of the company, brings the social aspect to HR. WebHR was the first ever company to have coined the term a “SOCIAL HR” pioneering an amalgam of LinkedIn, Facebook, Slack etc to make it more interactive and interesting for all. We at WebHR believe that, employees are an asset of the organization and the building blocks of success, each employee should be treated as an individual brand ambassador and each token of appreciation on the management’s part can play an essential role in their growth and evolution into though leaders. Building leadership at workplaces also paves path for other employees to follow those examples, such environment brings an exponential amount of development at a company, on the whole. The badges of appreciation, different titles and fun ways of appreciation shows a gratitude towards the employees that enhances their capabilities and energize them to perform better. WebHR badges are their most loved feature of all and is always customized according to the clients demands.

Bringing diversity to workplaces:

The most challenging part at any workplace is avoiding all kinds of biases while hiring. Many large corporations have faced immense criticism for this alone. Age, sex, religion and race should not be a criterion to judge anyone when hiring for position. To avoid frequency and incidence of prejudice, throughout the process of recruitment, HR managers can device an assortment of recruiting tools, including applicant screening, interviews, and assessment/job tests tools, WebHR goes an extra mile in this regard and allows managers to have video interviews before the actual ones and numerous other procedures. WebHR removes any trace of an unconscious bias and race related issues that are common at most companies. It brings on-board a diversified team, that co-exists in a cultural harmony, which gives them a chance to learn and do things in different fashions and yet present a general understanding, it has been observed that diversified teams perform better than the rest.

WebHR offers a wide range screens to remove an unintentional bias during recruitment and applicant tracking. Miscellaneous reports and analytics can assist organizations to assess their diversity indicators and find where they are going wrong. HR heads in an organization can make use of these technologies offered by WebHR to get rid of such biases completely in this coming year and upgrade their hiring practices, increasing their likelihoods to hire people from different talent pools to get better, more qualified applicants.

Predicting Hiring Trends and providing Business Intelligence:

A lot of companies hire talent in spurts according to certain seasons. A lot of hospitals and clinics need extra assistants and staff through the flu season, hotels and resorts need staff during the holiday seasons and other industries need people in a certain time and fashion. WebHR provides important business intelligence and helps companies predict the hiring trends and let them, expand and reduce their employee base at any time during the year. WebHR provides flexibility for these organizations to hire people and only pay for those active employees, while retaining the records of inactive or reserve pool of talent. Their records and documents are stored in the data base, for which they are not charged, giving organizations enough space to hire in spurts and yet retain their data

Involvement of C-level Executives all the way to the grass-root growth and development:

Gone are the days, when the executives and the top management would be detached from the rest of the employees and would have a hard time trying to hear their point of view. WebHR solves this issue at hand by bringing forth a social platform, that looks feels and acts like Facebook, LinkedIn and Slack at the same time. Now the top-level executives can not only engage with all the employees but also extract important reports about their evaluation and hear about their views through self-review. Employees can reach out and lodge their grievances to their supervisors and get their voice heard; this brings a level of clarity and transparency in the organization. This level of involvement makes a fair company culture and helps the owners to provide justice to all.

This move also empowers the women and creates gender equality by allowing them to report any incidence of sexual harassment to the higher ups, without feeling threatened. Most of these moves, creates an environment where employees can work and thrive in a protective and caring shield of the software enabled tools. The transparent structure of the payroll also creates gender balance, as wage disparity becomes a rising problem for most companies and informing the top management of such disparities is imperative, to nip the evil in the bud. WebHR brings forth a solution that not only handles that but also conveys a message to all people working in an organization, that they belong to one big family.

Organizational and individual wellness:

Happiness is an indispensable structural basics for any society for an optimistic, winning, and all-encompassing corporate philosophy and wellness inventiveness can help companies grow exponentially in the year 2019.

WebHR tends to focus on that as well, working on an AI based wellness solution, that is a part of their mobile app upgrade and would launch it to bring a well-rounded solution for corporations, that use this tool extensively. To deliver a wide-ranging commercial wellness resolution, industries need to allocate a special budget to wellness and software solutions that equip them to do so. These software solutions will particularly emphasize on expressive well-being initiatives incorporating anxiety management trainings, using AI and predictive analytics, that provide an in-depth knowledge about employee behavior trends to notice, where they go wrong. Corporations will also have the possibility of making use of such solutions to ensure employee mental and emotional stability. These strategies that involve meditation and mindfulness, will let employees deal with stressful situations in a better fashion, resulting in better more productive environments.

Rationalization of HR Processes with AI and Automation Tools:

These coming years would prove to be an evident surge in artificial intelligence - Businesses are progressively trying to move towards AI technology to classify statistical benefits it can provide to make data gathering easier and faster. AI can make a vast knowledge base that assists the businesses to enhance the way they deal with all kinds of processes, beginning with hiring and onboarding, all the way to where the employee exits. It becomes an integral component in automation of such lengthy and complicated processes, simplifying and making them error free.

NLP and ML helps the software to learn and copy different sequential patterns that are repetitive and help process them smoothly.  WebHR has such advanced technologies that predict and make decisions, required eliminating human intervention. WebHR tends to explore advancements in recruitment, ending biases that hinder the process of fair hiring and diversifying the talent pool. As of now, WebHR is developing help desk solutions that support and provide crucial help to the clients by searing the data base of answers fed into the systems and providing correct replies, eliminating elaborate customer success teams. WebHR has automated customer support for HR managers, making it easier for them to reach more customers on a Global base and create a seamless, training and support platform.

Also, AI is applied in hiring and hiring trends all the way from identifying the right candidate to resume parsing etc, these arrangements decrease the cumbersome procedures making, recruitment, a breeze for HR staffs and recruiters.

AI-based advancements will eventually replace the age-old ways of dealing with most basic HR processes and is about time, that they be upgraded for the ease of all corporations. Companies will rely more and more on these technologies to increase their success and automate time consuming menial, everyday tasks. With this heightened demand for such technologies, WebHR would not only be a promising option for most corporations but will also be eliminating unnecessary elaborate budgets allocated for such technologies, making it a reachable solution for companies of all sizes.