blogs banner

The HR Trifecta: Why Results, Causes, and Processes are the Keys to Unlocking a Thriving Tech Workforce

By Anna Naveed


Human Resources Blog Library

blog image

The world of HR in tech is a dynamic ecosystem, constantly evolving to meet the needs of a fiercely competitive talent landscape. Gone are the days of one-size-fits-all solutions. Today's top-tier tech companies require HR strategies that are not just results-oriented, but also delve into the "why" behind the numbers and utilize efficient processes to deliver impactful outcomes.

Beyond the Metrics: The Power of Cause-Oriented HR

Focusing solely on results, while seemingly efficient, can lead to a myopic perspective. A 2021 report by Gartner reveals that while 70% of HR leaders prioritize employee experience, only 10% feel their organizations are truly delivering [1]. This disconnect highlights the need to go beyond the metrics and understand the root causes of HR issues. As Peter Drucker, management guru, famously said, "What gets measured gets managed. What gets measured and improved, gets optimized." [2] HR solutions need to not just measure, but also delve into the "why" behind the data.

For example, a company experiencing high employee turnover might focus on a results-oriented solution like increasing retention bonuses. However, a more effective approach would involve a cause-oriented investigation – perhaps through exit interviews or employee surveys – to understand why employees are leaving. Are they feeling disengaged? Is there a lack of growth opportunities? By identifying the root causes, HR can implement targeted solutions that address the underlying issues, leading to sustainable improvements in retention.

Process: The Engine of Efficiency

Once the problem is identified and the desired outcome is defined, a streamlined and efficient process is crucial for successful implementation. A 2022 study by McKinsey & Company indicates that companies that prioritize process excellence experience a 20% increase in productivity [3]. Imagine an onboarding program overflowing with paperwork and confusing protocols. This is a recipe for a negative employee experience and wasted resources. By leveraging technology for automation and process optimization, HR can streamline procedures, reduce administrative burdens, and free up valuable time to focus on strategic initiatives.

The Trifecta in Action: A Holistic Approach to HR

The most effective HR solutions in the tech industry are those that integrate all three approaches:

  • Results-Oriented: Setting clear, measurable goals to track progress and the impact of HR initiatives.
  • Cause-Oriented: Investigating the root causes of HR issues to ensure solutions address underlying problems.
  • Process-Oriented: Streamlining HR processes for efficiency and a positive employee experience.


By mastering this trifecta, HR professionals can become strategic partners in driving business success.

WebHR: Tech-Powered Solutions for the Holistic HR Leader

At WebHR, we understand the importance of a balanced HR approach. Our innovative platform offers features that cater to all three aspects of the HR trifecta:

  • Results Tracking: Powerful analytics dashboards provide real-time insights into key HR metrics like employee engagement and retention.
  • Employee Pulse Surveys: Tools to easily gather employee feedback and identify potential causes for concern.
  • Automated Workflows: Streamlining processes for tasks like onboarding, performance management, and benefits administration.


By empowering HR professionals with a suite of tech-driven solutions, WebHR fosters a holistic approach to human resources, ultimately leading to a more engaged, productive, and successful tech workforce.


  1. Gartner:
  2. Peter Drucker, Managing for the Future: The 1990s and Beyond
  3. McKinsey & Company: